SALES POLICY
Effective Date: February 22, 2025
At AUTOVORACITY, we are dedicated to providing a seamless and luxurious shopping experience. This Sales Policy outlines the terms and conditions for purchasing products from our store. By placing an order with us, you agree to the following terms.
1. ORDERING PROCESS
Placing an Order
Orders can be placed directly through our official website https://newsyara.com. Customers must provide accurate personal details, including full name, shipping address, and contact information. Once an order is placed, a confirmation email will be sent with the order details.
Order Modifications & Cancellations
Customers may modify or cancel an order within 12 hours of placement. Once an order has been processed or shipped, it cannot be canceled or changed. To request modifications or cancellations, please contact us at info@newsyara.com or call (630) 916-8947.
Order Verification & Fraud Prevention
For security reasons, we may require additional identity verification for high-value orders. If an order is flagged as suspicious, it may be placed on hold for review. If we are unable to verify the order, it may be canceled and refunded.
2. PRICING & PAYMENT POLICY
Pricing
All prices are listed in USD (United States Dollar) and are subject to change without prior notice. Due to fluctuations in the cost of precious metals and gemstones, prices may vary. The price at the time of purchase is final, and no adjustments will be made for future price changes.
Accepted Payment Methods
We accept multiple secure payment options, including Visa, MasterCard, American Express, Discover, PayPal, Apple Pay, Google Pay, and Shop Pay.
Taxes & Additional Fees
Sales tax will be applied based on the shipping destination, as required by law. Customers are responsible for any bank fees, currency conversion charges, or international transaction fees. For international orders, customs duties and import taxes may be imposed by the destination country, and these fees are the responsibility of the customer.
3. SHIPPING & DELIVERY POLICY
Shipping Methods & Processing Time
We offer standard, express, and overnight shipping options within the United States, as well as international shipping to select countries. Orders are typically processed within 1-2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Times
Shipping times vary depending on the destination and shipping method selected at checkout. Standard shipping within the U.S. takes approximately 5-7 business days, while express shipping takes 2-3 business days. International shipping typically ranges from 7-15 business days, depending on the destination.
Shipping Delays & Issues
While we strive to ensure timely deliveries, unexpected delays may occur due to weather conditions, high shipping volumes, or customs clearance for international orders. If your order is delayed, please contact us at info@newsyara.com for assistance.
For full shipping details, please review our Shipping Policy.
4. RETURN & EXCHANGE POLICY
We offer a 30-day return and exchange policy for eligible products. Items must be unused, unworn, and in original condition with all packaging and certificates intact. Refunds will be issued once the returned item has been received and inspected. Final sale, clearance items, and custom-made jewelry are non-returnable. Customers are responsible for return shipping costs unless the return is due to a defect or incorrect item received.
For more details, please review our Return & Exchange Policy.
5. WARRANTY & PRODUCT QUALITY
We stand behind the exceptional craftsmanship of our jewelry. All pieces are made from authentic, high-quality materials, including certified diamonds, 18K-24K gold, platinum, and rare gemstones. Our jewelry is backed by a lifetime warranty against craftsmanship defects. However, this warranty does not cover damages caused by improper handling, wear and tear, or modifications by third parties.
For warranty claims or repairs, please contact us at info@newsyara.com.
6. CUSTOMER SUPPORT
We are committed to providing outstanding customer service. For assistance with orders, returns, product inquiries, or custom design requests, please reach out to us.
📍 Address: 25 W Ash St, Lombard, Illinois 60148
📞 Phone: (630) 916-8947
✉ Email: info@newsyara.com
🌐 Website: https://newsyara.com
Thank you for choosing AUTOVORACITY, where luxury meets excellence.